Terms & Conditions

 

Rag and Magpie’s site(s) ragandmapgipe.co.uk and related services are available to you in accordance with the following Terms and Conditions and any other rules or notices posted on our website. By visiting or purchasing from ragandmagpie.co.uk you are accepting and consenting to the terms here listed. We may modify these terms on occasion and your continued use (or any other of our sites) shall indicate your agreement with these terms and conditions. Please check them carefully whenever you make a purchase.

In particular, if you purchase goods from ragandmagpie.co.uk (or any other of our sites) you must ensure you read, understand and adhere to our privacy policy, delivery and returns policies and payment terms (below). If you do not agree to any of the terms you are not permitted to use the site.
If you are under 18 you must let your parent or guardian know before you use any of the services on the site.

Registration

To access some features of this website you will need to register (set up an account). We may change registration requirements occasionally. When you register you will be required to provide a little information about yourself. Please ensure the information you provide is correct and true, making sure to update your details when information changes.

Privacy

Any personal information collected from you is handled in accordance with our privacy policy.

Your conduct

You agree that you are solely responsible for your communications and activities on this site. You are prohibited from interacting disrespectfully with other users or in any other way violating the terms and conditions of this site. We reserve the right to deny access to this site or services at any time without notice, this may be a permanent or temporary measure. To clarify:

No insulting language is to be used on this site or in other communications toward Rag and Magpie staff or other users.

Respect intellectual property rights (copyright)

All content, images, html or other code and files relating to this site are the intellectual property of B. Stefani trading as Rag and Magpie and protected by national intellectual copyright law. In accordance with these terms and conditions you respect this copyright and are permitted to use the content of this site only as clearly specified by Rag and Magpie. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server or location for publication, reproduction or distribution is explicitly prohibited. To clarify:

  • No copying or ‘lifting’ of any images, files, code or content
  • If you wish to display any Rag and Magpie images, files, code or content for illustrative purposes, you must contact us and use only what is supplied by Rag and Magpie for only the use specified.

We are in no way responsible for the copyright of third parties who have agreed to display content on this site; you must contact third parties directly regarding copyright.

Stock

Much of our stock is vintage or pre-owned ‘finds’ or limited collections. As such, we are unable to offer replacements of the same product. A similar product may come in stock at a later date so keep an eye on the site!

Payment

NO CASH payments accepted. Only online payments using our checkout system or our Paypal checkout option are accepted. Orders will not be processed until payment has cleared.
We may change the price of goods at any time before you send us your order. If an item has been incorrectly priced, we reserve the right to supply the item only at the correct price. If we become aware after you place your order that a price is wrong, we will give you the option of re-ordering the item at the correct price or cancelling your order.
If any goods are unavailable or damaged in storage, we will notify you as soon as possible and will arrange for a full card refund if your card has been debited.

Delivery

Delivery is charged to the customer at the rate specified by the when the order is placed. All delivery fees are calculated automatically during checkout. The cost of delivery corresponds to the product, size and weight of your purchase plus the delivery address. For a guide to delivery please visit our Delivery and returns page. It is our aim that all purchases are received within 30 days of purchase, however we cannot guarantee it. In some rare cases an item may get lost in the post. Unfortunately this is out of our control but please contact us if your item is late and we will investigate.
All items are well packaged. We are not responsible for items that get damaged or lost in bad postage areas. Our liability of any kind of late or damaged delivery is limited to the price of goods purchased less the delivery cost. Accountability of damage or loss to the goods passes on to you upon delivery or, if you wrongfully refuse the delivery, when delivery is attempted.
Undeliverable items which go unclaimed for more than 3 months will be restocked or disposed of.

Size guide

If you are unsure the item will fit or equally unsure what size you are yourself, please check our size guide. It is customer’s responsibility to ensure that the item purchased is the correct size. Dimensions will be given in product descriptions for non-apparel items.

Quality

Please bear in mind that much of our stock is vintage or pre-owned. We endeavour to find pre-owned products in a great condition and will describe any age related wear, discolouration, damage or restoration in the item descriptions. We are in no way liable for manufacturer quality.

Returns & right to cancel

Products may be refunded if notice is given and product is returned, at your expense within 7 days of delivery. We ask that items are returned well packaged and in the condition in which they were delivered. Please retain your proof of postage to be eligible for refund.

If you purchase goods from www.ragandmagpie.co.uk and for any reason are not satisfied with your purchase, as defined in the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your purchase by letter or email, within 7 working days of delivery of goods. If you cancel, you must return the goods to the trading address (at the bottom of this page) at your expense. We will deduct the direct costs of recovery from the refund if you do not comply or if you return them at our expense. Please retain your proof of postage to be eligible for refund.

Sorry but we cannot accept returned goods which are liable to deteriorate or expire rapidly or the supply where an original vintage packaging seal has been broken as this is classed at part of the product.

Content

Content is defined as any graphics, images, files, links, code, photographs, sound, video or text on this site. Rag and Magpie tries to make sure that everything on this site is accurate but cannot warrant that content is exact, error free or reliable and free of harmful components. Use of this site at your own risk and Rag and Magpie are not liable for any loss or damage to data or equipment. Rag and Magpie reserves the right to temporarily or permanently withdraw or amend any content on this site without notice.

Third Party

This site may contain hyperlinks to sites not operated by Rag and Magpie including advertisements, affiliate links and sponsors. Rag and Magpie is in no way liable for any content, availability, functionality or practices of these sites.

General

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this site including but not limited to, implied warranties of satisfactory quality and suitability for a particular purpose. Nothing in these terms and conditions affects your statutory rights as a consumer.
No oral explanation or oral information given by any party shall alter the interpretation of the terms and conditions.


Rag and Magpie, 63 Victoria Way, London, SE7 7NQ

These terms and conditions shall be governed by English law.
02.09.2009 Version 1.0