Privacy Policy

 

Any personal information (data) collected from you is handled in accordance with this privacy policy. We may modify these terms on occasion, please check them carefully whenever you visit the website. Please contact us if you have any questions regarding this policy.

What data we collect

When you register with us or request to be added to our mailing list, we add you to our database of customers. This database is used to collect and store basic information about you such as name, address, email address and other contact information, username and password or if at any point you complete a questionnaire, add favourite or choose preference on our site these details may be added to the database.
When you visit the site we may automatically store information about your visit such as your internet protocol (IP) address, login, email address, password or computer connection information (such as which browser you are using) and goods you searched for or viewed.
Like many websites we use cookies (a small amount of data sent to and stored on your computer) to identify you throughout your visit or enable you to interact with the social media on our website. Scroll down to read how cookies are used on this site.

How we use your information

We use your personal data to process orders. We may send you emails or mail with details of or links to our or third party products, promotions, services or events or related material. We may use your data to provide you with a more personal service; to recommend products or services we believe you may like, to tell you about special offers or promotions and to display your favourites.
We may also use this information to help us track user traffic patterns and busy periods. It may also help us to improve our website or prevent or detect fraud or abuse.
We use your personal information for internal record keeping or customer profiling purposes.
We may access, delete, modify or store any Personal Data if we have reason to believe that you have or may have breached our terms and conditions or where we are required to do so by law or appropriate authority.

How we will protect your Personal Data

We consider security paramount. We take care to protect your data from loss, misuse and unauthorised access or disclosure. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt Personal Data you provide to us.

With whom do you disclose Personal Data?

Payment details including credit card numbers are supplied only to our to our banking service Paypal, we do not keep your card details. We may disclose your name, address and parcel contents to couriers, Royal Mail or our suppliers (who sometimes dispatch directly) to enable delivery of goods only. We may disclose your data such as name or email address in third party services such as our newsletter distributor service (Mailchimp) in order to deliver services to you. If you consent (you will be asked to tick a box online to consent), we may disclose your contact details to affiliates, sponsors or third party organisation so that they may send you communications which may be of interest to you or contact you regarding any winnings. We may disclose your data in such circumstances as is necessary: where we are required to do so by law or appropriate authority or as is necessary for sale or merger of all or parts of the business.

How you can access your data

You can access some parts of your Personal Data by signing in to your account using the sign in link at the top of any web page on this site. For any other details, you can request them by emailing using the link at the top of this page

Unsubscribing/ updating your details

You can unsubscribe from your mailing list at any time by clicking the unsubscibe link in an email from us .
You can edit your details on our website at any time by visiting the My Account page using the link in the sitemap or displayed at the top of any webpage on this site once you have signed in. For any other details, you can request them by emailing us using the contact us link at the bottom of this page.

For information about your rights under UK data protection laws, see the website of the UK Information Commissioner [http://www.dataprotection.gov.uk/]

ICO registration number Z1711950.
11.04.2012 Version 1.2

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your browser (the software that you are using to view this website)  are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Allowing you to add comments to our site

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

  • Google – Privacy Policy

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily ‘Like’ or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

  • Facebook – Privacy Policy
  • Twitter – Privacy Policy

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called ‘analytics’ programs also tell us of how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their cookie audit tool.